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Ask any group of farm and industrial equipment dealers
about the biggest challenges they face, and the lack of qualified service
technicians is a frequent answer. Each year, as equipment becomes more
technologically advanced, the need for
skilled technicians grows. SouthWestern Association is
addressing this
problem with the new Industrial and Farm Equipment Technician Program
at Oklahoma State University Institute of Technology.
The program trains dealership technicians who are:
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Trained
on current industrial and farm equipment
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Trained in the
latest diagnostic and servicing procedures
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Trained with a
positive attitude about the job.
This program is a
planned dealership personnel development program.
Program Structure
Students
that enroll in the two-year, six-semester program spend
approximately one-half of their time in technical and
academic education at Oklahoma State University
Institute of Technology. The remaining time is allocated for on-the -job
experience at the sponsoring member dealership. This means the student
spends about 7.5 weeks on campus and the next 7.5 weeks back at the
dealership. It is essential for the success of the program that the
students’ education at OSU Institute of Technology and dealership work experience be
closely aligned for maximum student learning and retention.
Students are required
to have a sponsoring SouthWestern Association member dealership prior to
enrollment in the program.
The internship allows
students to apply, in a real world setting, what they have learned during
the previous classroom/lab sessions. In
addition, students
become familiar with the dealership environment, its organizational structure and the competencies that
are expected of a professional service technician.
What Dealers Should Do
Now
Interested association
members should take action immediately to become part of the program:
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Agree to act as a
sponsoring dealership
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Appoint
an in-dealership coordinator
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Recruit, interview
and select prospective students
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Provide dealership
coordinated internship experience in accordance with the program
schedule for the duration of the curriculum
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Provide related
work/learning experience that supplements the students’ most recent
oncampus education
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Agree to pay the
student during periods of dealership internships
All tuition, fees, textbooks, travel expenses and housing costs are the
responsibility of the student.
How to Recruit
Dealers frequently ask where to find technician candidates. The best place
to recruit is in your hometown. Participate in career days at the local
high school or community college and find young people interested in
pursuing a career in your hometown. You might also check with your
employees, friends and customers to see if they know someone who would be
a good candidate. As you know, service technicians are highly skilled
employees that are important to the growth of your dealership. Recruits
need to understand this is a position of importance and display a
willingness to make the investment of time and resources to develop into
this career.
Program Timeline
The Web site
address is http://www.osu-okmulgee.edu/
For more information contact
Jeff Flora (jflora@swassn.com) or
Tag Webb (twebb@swassn.com )
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